FAQ
Questions teams ask before hiring RelayOS
Short answers to the most common ones. Don’t see yours? Email us.
Email and SMS, today. Your AI sales employee picks the channel each lead is most likely to respond on — and follows up on the other if they go quiet.
Most teams use RelayOS to handle the first-touch and follow-up work, so their reps spend mornings on qualified conversations instead of cold outreach. It's a multiplier on your existing team, not a swap.
RelayOS reaches out within five minutes of a new lead arriving. Speed-to-lead is the single biggest predictor of conversion, and we treat it that way.
Yes. RelayOS only sends SMS to contacts who have explicitly opted in (HubSpot smsConsent=true, or your own opt-in field). Every send is audit-logged with consent source and timestamp.
Yes — RelayOS connects to all three on day one, and reads your existing pipeline, contact fields, and consent signals so you don’t have to re-enter anything.
Three plans, billed monthly. Basic ($49/mo) covers up to 1,000 leads with multi-channel outreach, AI qualification, and meeting booking. Pro ($149/mo) kicks in at 10,000 leads and adds advanced reply handling. Founder ($300/mo) is everything in Pro, doubled — unlimited sends, full admin view, workspace audit log. Cancel anytime.
On Basic, messages go out automatically — that’s the whole point of an AI sales employee. On Pro you can enable a review queue for higher-risk sequences.
One click in the dashboard — every active outreach pauses, and your leads hear nothing further until you turn it back on. Cancellation takes a single confirmation too.